A perfect order is one that:
- Arrives on time
- Free of Quality issues
- A correct invoice, Purchase Order and receipt
While the list of items required for Perfect Order Fulfillment is small, there are many factors that contribute to imperfect order fulfillment. Does Perfect Order Fulfillment Exist? The answer is…Only in a Perfect world. The success of order fulfillment relies on the staff, the technology, and the communication between you and the fulfillment center.
Here are some examples of mistakes that can take place when orders are fulfilled.
- Back-ordered items
- Getting the order wrong
- Fulfillment Company picks the wrong items
- No technology in place (bar-code scanners, automated emails)
- Calls are taken by a call-center and communication becomes blurred
While it is almost impossible to have perfect order fulfillment, it is possible to find a company that will work closely with your business to achieve the highest level of success and minimize mistakes. You can achieve Perfect Order Fulfillment by partnering with a company that has a proven track record, technological advances, and many happy referrals.